Your data, properly looked after.
Automation means data flowing between systems. Security and data privacy are not an afterthought here, they are how we build from day one.
Your data, properly looked after.
Automation means data flowing between systems. That is exactly why security and data privacy are not an afterthought here, they are how we build from day one.
An agentic system touches more of your estate than a traditional application does, and it acts rather than only reading. That raises the stakes on permission design, credential handling and audit trails. Here is how we keep your customers', employees' and business data safe.
Eight things we do as standard.
Encryption end to end
All data in transit is encrypted with TLS 1.2 or above. Data at rest is encrypted using provider-managed keys or full-disk encryption. Nothing moves in plain text between systems we control.
UK GDPR ready
Our workflows follow UK GDPR principles: lawful basis, data minimisation, purpose limitation and storage limits. Data Processing Agreements are available on request for client engagements.
Self-hosted where it matters
The automation engine runs on infrastructure we own, not a shared cloud platform. Your workflows, credentials and data stay within systems we directly control.
Credential vault
API keys, passwords and OAuth tokens are stored in an encrypted secrets vault. Never in code, never in plain text, never in shared documents. Access is logged and revokable.
Least-privilege access
Every automation gets only the permissions it strictly needs. If a workflow only reads your CRM, it does not get write access, which reduces the blast radius if anything goes wrong.
DDoS and abuse protection
Public endpoints sit behind an enterprise web application firewall with rate limiting, bot detection and DDoS mitigation. Your systems stay up when the internet gets rough.
Audit trail on everything
Every automation run is logged with timestamp, input, output and status. You can see exactly what happened and when, which is essential for compliance, debugging and trust.
Breach notification
If the unthinkable happens, we notify affected clients promptly and work with you on the response, including any regulatory reporting obligations that apply to your sector.
Hosted by us, or entirely by you.
You choose where your system lives, and it is a genuine choice rather than a sales line. Some clients want the whole thing hosted, monitored and maintained by FlowNest on infrastructure we own and control.
Others have data that cannot leave their estate, whether for regulatory reasons, client contracts or internal policy. For those we build dedicated infrastructure in-house, running entirely on your own systems, with the same monitoring, logging and handover documentation.
The test we apply to any deployment: if a client asked six months from now why the system made a particular decision on a particular day, could we answer with evidence rather than a guess. If not, the logging is not good enough yet.
Questions about a specific requirement?
If you have sector obligations, a security review to satisfy or data that cannot move, tell us early. It shapes the architecture rather than complicating it later.