# FlowNest > FlowNest is a Leeds-based AI engineering and automation studio. We design, > build and run bespoke AI systems for UK businesses: AI agents, agentic > engines and the workflow automation that connects them to the tools a > company already uses. We do not sell off-the-shelf products. Every system > is engineered around a specific operation. Founded by Parham Giyahi. Based in Leeds, West Yorkshire, serving clients across Yorkshire and the wider UK, including Bradford, Wakefield, Halifax, Huddersfield, Harrogate, York, Sheffield, Manchester and London. Contact: support@flownest.xyz | +44 113 519 4131 ## What FlowNest does - [Systems, agents and workflows](https://flownest.xyz/systems): The three engineering layers. Systems hold knowledge, memory and safe tool access. Agents reason, decide and act. Workflows make it repeatable and observable. - [Full capability atlas](https://flownest.xyz/capabilities): 35 shippable components across AI systems, agent patterns and automation loops. - [How we work](https://flownest.xyz/how-we-work): Four phases, typically four to eight weeks. Discovery produces a written diagnosis. Architecture is agreed before any code is written. Delivery runs in weekly sprints. - [AI systems](https://flownest.xyz/ai-systems): Bespoke AI system engineering. The foundation layer of RAG knowledge bases, memory, model routing, guardrails, integrations and audit logging that agents and workflows run on. Includes a comparison against off-the-shelf SaaS and platform builds such as Copilot Studio. From £3,500 plus VAT. - [AI agents](https://flownest.xyz/ai-agents): Custom AI agent development. Agents that pursue a goal, use existing business tools and escalate to a person at agreed boundaries. Four shapes: voice, triage and routing, research and enrichment, multi-agent orchestration. From £3,500 plus VAT. - [Workflow automation](https://flownest.xyz/workflow-automation): Bespoke automation connecting CRM, booking, orders and operations, with exception handling and failure alerts. Includes an honest comparison against Zapier, Make and n8n. - [AI voice agents](https://flownest.xyz/ai-voice-agents): Inbound call handling that qualifies the caller and books against live availability, with clean handover to a human. Compared against human answering services. - [Document automation](https://flownest.xyz/document-automation): Extraction from PDFs and scans, validation, document generation and audit logging for regulated processes. Compared against OCR and template extraction. - [Pricing and engagement](https://flownest.xyz/pricing): Three packages. Starter from £3,500, Premium from £7,000, Enterprise from £15,000, all plus VAT. Optional managed operation from £250 a month, no minimum term. Payment is 70% on agreement sign-off and 30% at go-live. Your data and business information remain yours. Starter, Premium and Enterprise receive a permanent licence to use the delivered system within their business. FlowNest retains ownership of the underlying platform, reusable code and libraries. Complete source-code and IP transfer is available through Full Handover. - [Security and data protection](https://flownest.xyz/security): End-to-end encryption, UK GDPR alignment, self-hosted infrastructure on Enterprise engagements, credential vaults, least-privilege access and full audit trails. ## About and positioning - [About FlowNest](https://flownest.xyz/about): Who we are, what we believe, and where we work. - [Why FlowNest](https://flownest.xyz/why-us): Bespoke engineering versus off-the-shelf products, generalist agencies and hiring in-house, including the cases where FlowNest is not the right answer. - [FAQ](https://flownest.xyz/faq): 17 questions on AI systems, agentic AI, project timelines, cost, data handling and post-launch support. ## Articles Strategic writing for founders and executives evaluating agentic AI. - [The shift from SaaS to autonomous business systems](https://flownest.xyz/article-saas-to-autonomous-systems) - [The rise of agentic AI: from prediction to autonomy](https://flownest.xyz/article-rise-of-agentic-ai) - [Multi-agent AI architectures](https://flownest.xyz/article-multi-agent-architectures) - [Why most enterprise AI projects fail](https://flownest.xyz/article-why-enterprise-ai-fails) - [Knowledge-augmented generation vs RAG](https://flownest.xyz/article-kag-vs-rag) - [Building self-improving AI systems](https://flownest.xyz/article-self-improving-systems) - [AI governance in the age of autonomous agents](https://flownest.xyz/article-ai-governance-autonomous-agents) - [The future of work: humans managing AI workforces](https://flownest.xyz/article-managing-ai-workforces) - [From chatbots to digital employees: the economics](https://flownest.xyz/article-economics-of-digital-employees) - [The autonomous enterprise: a blueprint to 2030](https://flownest.xyz/article-autonomous-enterprise-2030) ## Optional - [Privacy policy](https://flownest.xyz/privacy) - [Terms](https://flownest.xyz/terms) - [Cookie policy](https://flownest.xyz/cookies) - [Copyright](https://flownest.xyz/copyright)